Site Admin

The Site Admin will manage the daily operational tasks of individual contributor personnel in connection with the Government stakeholders located at the supported site. This includes oversight of day-to-day tasks across all functional areas of the program specific to the site that support areas such as site integration, scheduling, risk management, configuration management, etc. Includes direct coordination with the program functional leadership, program management office (PMO), and senior program leadership (PM and DPM) to drive program and site operational success on the program.
The Site Admin will address infrastructure, software, hardware, and connectivity issues that arise during the period of performance supporting break fix and replacement needs over the performance period. Additionally, this role includes keeping all site and program projects with dependencies on your location on a successful glide path, tracking progress, anticipating needs (e.g., Internal and External Customers), and facilitating communication between the Acquisition Office (AO), program managers, lead engineers, and customer stakeholders. An organized and hands-on approach is necessary to stay ahead of challenges and build a team that consistently delivers beyond expectations.
Job Requirements/Required Skills:
Experience with identifying problem areas and to provide guidance in weekly working group meetings
Ability to properly delegate incoming projects based on available resources and skills of personnel
Monitor overall project, task, and work quality to take corrective action as needed
Provide weekly and monthly metrics that support enterprise requirements
Provide process improvement suggestions and way forward to program leadership based on customer requirements and pain points
Manage on-site Integrated Service Center employees by aligning the goals from the Contractor Statement of Work (CSOW) to the customer's mission
Manage the Site Meeting Facilitation Team that provides project presentations to customer leadership
Required Qualifications:
Excellent oral and written communication skills
Ability to work and communicate at multiple levels from senior leadership to installation teams
5+ years of project initiation and tailoring
5+ years of experience with tracking project deliverables, milestones, and schedules for systems or software delivery programs
5+ years of experience with requirements review and tracking
5+ years of experience with management for systems or software delivery programs
Experience with program management, readiness reviews, and Governance boards
Experience with conducting technical exchange meetings
Experience with working in team environments
Experience with Microsoft Office suite including Project, Word, Excel, and PowerPoint
HS diploma or GED required
Preferred Qualifications:
Ability to prepare and conduct briefings to diverse audiences
Ability to create project documentation
BA or BS degree
Information Technology (IT) and/or other relevant certifications (e.g., Project Management Professional (PMP), ITIL V3/2011, Security+, CISSP etc.)
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Systems Integration, Inc. seeks applicants to stand up an IT Contact Center to support the Department of Commerce.

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