Utility / Customer Service Advocate Community, Social Services & Nonprofit - Windsor Mill, MD at Geebo

Utility / Customer Service Advocate

Zenotis Technologies INC Zenotis Technologies INC Windsor Mill, MD Windsor Mill, MD Contract Contract $30 - $32 an hour $30 - $32 an hour 4 days ago 4 days ago 4 days ago Job
Summary:
Top 3 skills needed:
Communication (written/verbal), Customer Service/Focus, Ability to translate complicated technical concepts into easy to understand.
customer-facing communications.
Candidate MUST haves:
Strong communication skills, comfort in talking to customers on the phone occasionally, strong competency in Microsoft applications.
(word, office), strong work ethic and ability to take on investigations independently, a strong customer focus (this will be handling customers who are having reliability issues and looking for assistance in solving those concerns) Job Type:
Contract Salary:
$30.
00 - $32.
00 per hour Expected hours:
40 per week Experience level:
5 years Work setting:
Hybrid work People with a criminal record are encouraged to apply
Experience:
Customer Service Representative:
6 years (Preferred) customer billing:
2 years (Preferred) case management software:
3 years (Preferred) o customer-facing communications:
3 years (Preferred) Willingness to travel:
50% (Required) Work Location:
Hybrid remote in Windsor Mill, MD 21244.
Estimated Salary: $20 to $28 per hour based on qualifications.

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